Jessbis02 Black/Black

1. Introduction
At Rockafellaz, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our website or make purchases through our online store. By accessing and using our services, you agree to the terms outlined in this policy.

2. Information We Collect
We collect personal information when you visit our website, place an order, or engage with our services. The data we collect may include:
Personal Identifiable Information (PII) such as your name, address, email address, phone number, and payment information.
Order Information including the products you purchase, payment details, shipping address, and billing address.
Website Usage Information such as your IP address, browser type, and operating system.

3. How We Use Your Information
We use the information we collect to provide, improve, and personalise our services, including:
To process and complete your orders.
To communicate with you about your orders, updates, and promotions.
To ensure our website functions correctly and to improve our services.
To comply with legal obligations and resolve disputes.

4. Data Retention
We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with any legal, accounting, or reporting requirements. If you request deletion of your information, we will remove it unless required to keep it for legal or regulatory purposes.

5. Sharing Your Information
We may share your personal data with the following:
Suppliers and Partners: We may share your order information with trusted suppliers and third-party service providers for the purpose of fulfilling orders. Suppliers are responsible for the use of any shared data and are required to comply with data protection regulations.
Legal Authorities: We may disclose your information to comply with legal obligations or to respond to lawful requests from authorities.
Service Providers: We work with third-party companies for payment processing, email communication, and website hosting. These providers only process your information on our behalf and are required to comply with data protection laws.

6. International Data Transfers
Your personal data may be transferred and stored in countries outside the UK and the European Economic Area (EEA), such as the United States and Canada, where our suppliers and service providers are located. These countries may have different data protection laws, but we take all reasonable steps to ensure that your data is handled securely in accordance with UK and EU law. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your information.

7. Your Rights
If you are a resident of the UK or the EU, you have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete information.
Erasure: You have the right to ask us to delete your data in certain circumstances.
Restriction: You can ask us to restrict the processing of your data in certain situations.
Portability: You have the right to request that we provide your data in a structured, commonly used format.
Objection: You can object to the processing of your data under certain conditions.
If you would like to exercise any of these rights, please contact us using the contact details provided below.

8. Security of Your Information
We take the security of your personal data seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings.
For more information on how we use cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. Please review this page periodically for updates.

11. Minors
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete that information.

12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at: support@rockafellaz.co.uk

Legal Compliance
This Privacy Policy is governed by and complies with the Data Protection Act 2018, General Data Protection Regulation (GDPR), and applicable data protection laws in the UK and the European Union. By using our website and services, you consent to the collection, use, and transfer of your personal information as outlined in this Privacy Policy.